Privacy Policy

BASIC INFORMATION ABOUT DATA PROTECTION

1.    DATA CONTROLLER
9 DRACMA, S.L.
2.    PURPOSE
Management of queries and information requests
Management of potential customers and company contacts
Advice and intermediation in the insurance of your risks, contract insurance policies and claims management
Communication of information of interest
3.    LEGITIMATION
Consent and legitimate interest
4.    RECIPIENTS
Data will only be transferred to suppliers, unless there is a legal obligation
5.    EXERCISE OF RIGHTS
Access, rectify and delete the data, as well as other rights, as explained in the additional information
6.    CUSTOMER ATTENTION
You can consult the additional and detailed information on data protection.
 
 
1.     DATA CONTROLLER
 
9 DRACMA, S.L. has been maintaining a rigorous privacy policy with the data of those people who have established relationships with the insurance broker. Continuing with this policy of defense of privacy, and in order to adapt to the new regulations: REGULATION (UE) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (henceforth, RGPD), which will be required from next May 25, 2018, we update our data protection policy.
 
2.      PURPOSE
In compliance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 APRIL 2016 (henceforth, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, 9 DRACMA, S.L. (henceforth DRACMA) informs you as DATA CONTROLLER that all personal data you provide to us through <dracma.cat and securebusinesstravel.com> will be incorporated into a data file maintained under strict security and confidentiality measures identified as “POTENTIAL CUSTOMERS AND CONTACT”.
The collection and automated processing of personal data is intended for the provision, maintenance, administration, expansion, improvement and study of insurance products in which you decide to register, contract, or request information. It also aims to send, by traditional and electronic means, operational, contracting, claims and commercial information about products and services offered by DRACMA.
 
DRACMA informs you that it complies with the security measures for the protection of personal data required by law and that it has adopted all measures reasonably required according to current technical knowledge to avoid loss, misuse, alteration, illegitimate intrusion and theft of data facilitated personal. In any case you should know that the INTERNET is not an impregnable medium.
Your data will be stored in our systems meanwhile we manage your request or until you tell us otherwise, as well as meanwhile we process orders, perform administrative tasks and send you additional information that may be of interest. The purposes of the data processing operations carried out by DRACMA as DATA CONTROLLER are exclusively the management of potential clients and company contacts, as well as, for commercial purposes and improvement of their online experience.
We inform you that the use of the forms available in <dracma.cat and securebusinesstravel.com> are limited to users of legal age, so by using any of them, you guarantee that you comply with this requirement and accept the consequences that may arise in case of non-compliance. The forms available can be filled out in the language of your election; however, DRACMA is not responsible for errors or the inability to meet your request due to the use of an inappropriate language. The completion of the forms, as well as any other questionnaire that may be provided in the future, is entirely optional, however, the refusal to provide certain information may imply the impossibility of fulfilling your request.
You are solely responsible for the veracity and correctness of the data included, exonerating DRACMA from any responsibility in this regard, also you are responsible of the information’s accuracy, validity and authenticity and undertake to keep the information duly updated.
 
3.     LEGITIMATION
By voluntarily submitting your information, you EXPRESSLY CONSENT of its automated processing or not by DRACMA, as well as its communication to entities whose connection to your data is necessary or legally binding, and in the case of commercial communications via email or equivalent means, EXPRESSLY CONSENT it reception.
 
4.    RECIPIENTS
In DRACMA we care about the privacy of your data, and therefore we guarantee the confidentiality in its processing, confirming that it will not be transferred to third parties, except in cases of legal obligation.
 
The data may be transferred to suppliers with access to data, with whom a contract is drawn up that includes the obligations and responsibilities assumed in the treatment of data, acting as Treatment Managers.
 
Finally, your data will be transferred to administrations and other public bodies in those cases where this is imposed by legal obligation or judicial provision.
 
5.    EXERCISE OF RIGHTS
DRACMA also informs you that you can at any time deny the consent previously provided and exercise the rights of access, rectification, cancellation and opposition of the data collected in the File, by writing to DRACMA via email to the address info @ dracma.cat or by sending a letter to the following address:  Igualada Street, nº 54, 1st Floor, 08720-Vilafranca del Penedès.
 
6.     CUSTOMER ATTENTION
 
We have, in accordance with the provisions of article 44 of Law 26/2006, of July 17, Mediation of Private Insurance and Reinsurance, an external customer service to resolve complaints and claims.For suchpurposes, you can contact:
 
SEYDE
Miguel Luis Torrents Font
C/ Germà Juli, 8 4º 2ª 
BADALONA 08911
Tel. +34 93 025 10 20
Mobile +34 629 710 606
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
We also inform you, in compliance with the provisions of Article 8 Order ECO / 734/2004, of March 11, that DRACMA has a Regulation for the Defense of the Client that regulates the activity of said service, as well as a Claim Model.
In case of disagreement with the result, or after the expiration of two months without having obtained a response from the Customer Service Department, we inform you of your right to make your complaint or claim before the Commissioner for the Defense of the Insured and the Participant in Pension Plans, by writing to the following address:

Dirección General de Seguros y Fondos de Pensiones
Servicio de Reclamaciones
Pº de la Castellana 44
28046 Madrid
e-mail: 
This email address is being protected from spambots. You need JavaScript enabled to view it.